Our Firm Hours: 9:00am-5:00pm, Monday through Friday. To ensure that we are able to provide clients with the time periods where court actions or meaningful responses can be achieved, we mirror our firm closures and hours to that of the Court House.
Weekend and Before/After Firm Hours: We understand that legal issues arise and are happy to offer weekend and after hour appointments or communications (telephone calls) at an increased hourly billable rate. Please be advised that emergent communications made during these periods are subject to an increased billable rate of $500.00 hour. Emails are not subject to this unless a response is requested during the aforementioned periods.
Telephonic Appointments: We understand that some questions are pressing and that clients seek verbal affirmation versus written correspondence. Although it our policy to communicate via email to maintain accurate records on your case we do offer these appointments. The method for scheduling is to email that you have a request for an appointment, and we will provide you with dates of availability. This process allows for us to adequately respond by being prepared for your questions and ensure that we have dedicated time to speak with you. Intermediate calls from clients are often conflicting with other appointments and increase overall attorney's fees.
Office Location: Our office is located at 253 North Orlando Avenue Suite 204 Maitland, FL 32751
Client Responses: As you will see in your retainer agreement, client responses are vital to the scope of our representation of you and your best interests. Therefore, we implore clients to respond to requests for information within twenty-four (24) hours unless otherwise specified. An inability to obtain documents or information can and often does delay your case goals.
Attorney Response: Emails and phone messages will typically receive a response within 72 business hours. For urgent matters, include “URGENT” in the subject line or voicemail. Primary Contact Emails: Jessica@thomaslawimhere.com. Please also CC: legalinfo@thomaslawimhere.com and receptionist@thomaslawimhere.com to ensure your inquiry is properly received and tracked.
